The second-hand marketplace Shoppers Share Anger Over Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Social Media Reaction
Countless users and merchants are posting online claiming that product pages now present a different size category than originally posted because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and manually change the size if necessary, resulting in member annoyance.
Size Classification Changes
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification regarding delivery choices after backlash from users.
